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Legal

Privacy Policy

How Nomad Kiteboarding collects, uses, and protects your information. Last updated: July 2026.

This Privacy Policy ("Policy") explains the information collection, use, and sharing practices of Nomad Kiteboarding ("we," "us," and "our").

Data Controller

The data controller for www.nomadkiteboarding.com is Nomad Kiteboarding, represented by:
Nomad Custom Boards
Heiligenbreite 22
88662 Überlingen, Germany

Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Nomad Kiteboarding with respect to your use of our website (www.nomadkiteboarding.com) and the services ("Services") we provide.

Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined here. If you do not agree to this Privacy Policy, please do not use our Services.

Information We Collect

We collect information in multiple ways: when you provide it directly to us, when we passively collect it from your browser or device, and from third parties.

Information you provide directly. We collect information you give us when you create an account, make a purchase, or contact us for feedback or support. This may include your name, email address, phone number, mailing address, payment information, and geographic location.

Information collected automatically. We may automatically collect device and usage information such as your IP address, approximate location (country/city), unique device identifiers, browser type and language, operating system, referring and exit pages, pages viewed, time spent on pages, click activity, and error logs.

Cookies and tracking technology. We use cookies and similar tools (such as tracking pixels) to recognize your browser, remember your preferences, understand which pages you've visited, improve your experience, and perform analytics. You can adjust your browser settings to block or be notified about cookies, though some features of the Services may not work correctly without them.

Information from third parties. To the extent permitted by law, we may also collect information about you from public sources, social media platforms, and marketing or research firms.

How We Use Information

We may use the information we collect to:

  • Fulfill the purpose for which you provided it
  • Provide and improve the Services, including security, technical, and customer support
  • Process transactions and orders
  • Send you order updates, account alerts, or communications you've subscribed to
  • Respond to your inquiries or requests for feedback
  • Conduct analytics, research, and reporting on how the Services are used
  • Comply with the law and protect the safety, rights, and property of Nomad Kiteboarding, our users, and the public

We may combine information we collect from you with information from affiliates or third parties, and use it in accordance with this Policy. We may also aggregate or de-identify information for research and marketing purposes.

When We Share Information

Service providers. We may share your information with third parties who perform services on our behalf, such as payment processing, shipping, data storage, analytics, and customer support.

Legal compliance and protection of Nomad Kiteboarding and others. We may disclose information where required by law, or where we believe in good faith it's necessary to comply with legal process, enforce our Terms of Use or this Privacy Policy, respond to customer service requests, or protect the rights, property, or safety of Nomad Kiteboarding, our users, and the public.

Business transfers. If we sell or transfer some or all of our business assets, customer information may be included as part of that transfer.

Affiliated companies and consent. We may share information with current or future affiliated companies, or with any third party based on your consent.

Aggregate or de-identified data. We may share de-identified or aggregated data for any purpose, including with advertisers or promotional partners.

Your Rights & Choices

Depending on your location, you may have the right to unsubscribe from marketing emails at any time, manage your cookie preferences through your browser, and request access to, correction of, or deletion of the information we hold about you.

EU data subject rights. If you're in the European Economic Area, you have the right to confirm whether we hold information about you, access it, and request its correction or deletion, subject to applicable exceptions. You may also object to or restrict our processing of your information, and withdraw any consent you've given. To exercise these rights, email us at info@nomadkiteboarding.com. You also have the right to contact your local supervisory authority, though we encourage you to reach out to us first so we can help resolve your concerns directly.

Security & International Transfers

We use technical, physical, and organizational measures to protect your information against loss, misuse, and unauthorized access. No method of transmission over the internet is completely secure, so while we work hard to protect your information, we can't guarantee absolute security.

Card and payment details are never stored, sold, shared, rented, or leased to third parties. Payments are submitted directly to our payment provider over a secured connection.

Where your information is shared with service providers or partners outside your country of residence, we take appropriate steps to ensure it continues to be protected in line with this Policy and applicable data protection law.

Children's Privacy

Our Services are intended for users over the age of 18 and are not directed at children. If we become aware that we've collected personal information from a child under the age applicable in their jurisdiction, we'll take reasonable steps to delete it as soon as practical.

Data Retention & Changes to This Policy

We retain information for as long as necessary to fulfill the purposes set out in this Policy, or as long as we're legally required or permitted to. Copies may persist for a period in backups.

Our Services may link to third-party websites and services. We're not responsible for the content or privacy practices of those third parties, and encourage you to review their own privacy policies.

We may update this Privacy Policy from time to time as our Services evolve. Any changes will be posted here with a revised "last updated" date, and where required by law, we'll provide additional notice of material changes.

Questions about your data or this policy?

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